What changed: Staff can now create local delivery orders at checkout in Shopify POS, within the same sale. Local delivery uses the delivery zones and rates already set up for the online store; when a customer's address is in a delivery zone, local delivery appears alongside other shipping rates. The delivery address and fee show in the cart, on the receipt, and on the customer-facing display, and the order is then prepared and fulfilled in POS.
Who is affected
The source states this applies to merchants using Shopify POS Pro, running Shopify POS version 11.16 or later, with local delivery set up for the location in Shopify admin.
What it means for your business
For businesses using Shopify POS, this means an in-store item a customer can't take home can be converted into a delivery order in the same sale, without sending the customer to reorder online or leaving notes on the order.
What to do
Review staff roles: assign 'Create shipping and delivery orders' to staff creating these orders, and 'Fulfill shipping, pickup, and delivery orders' to staff fulfilling them; update Shopify POS to version 11.16 or later; and set up local delivery zones and rates for the location in Shopify admin. Note that every physical item in an order must be delivered (no mixing with shipping or pickup) and delivery must stay within the same country as the location.
When it takes effect
The source page is dated September 28, 2026; no separate effective or deadline date is given.
Source: https://changelog.shopify.com/posts/local-delivery-orders-in-shopify-pos
